Q & A

We’ll be adding questions here as they come in from our customers.

I notice you often have Ferraris in the workshop.  Can I PLEASE PLEASE PLEASE use a Ferrari as my courtesy car??!

Now that’s a great question!

Sadly, the Ferraris don’t belong to us.  We have a number of customers who bring in these beautiful machines for servicing, etc.

Just pretend our courtesy car is a Ferrari and not a Commodore and that’ll be as close as we can get you – sorry!

Okay Jimbo, why do you always explain to me what you’ve done on my car?  I don’t understand much about what you tell me at all!

Another excellent question!

We always like to explain exactly what we’ve done to your car for a number of reasons:

• we think it’s important you know just what we’ve done,
• it’s good to have an understanding of the specific issues with your car.

It’s not just because we want to show off how clever we are!

We try and tailor what we tell you to your level of understanding – obviously some people have a better grasp of mechanical issues than others.

Sometimes we get this right, sometimes wrong, but we feel it’s all part of ensuring stress free motoring for you when you know what’s happening with your car.